The Litter Tray

Use case

The same viewer keeps crossing the line after several of their comments have already been held.

Repeat offenders

Put them on probation. The tray holds their new comments for review for as long as you choose.

You make the call from the viewer's page. The tray can also start probation by itself once it has held someone's comments on Auto, but only if you switch that on in Settings. It's off until you do. A dated probation lifts itself. An open-ended one stays until you lift it.

An illustration of the Viewers screen. Good standing, trusted, probation and banned are visible states.

Outcomes

What this gives you

Slow one viewer down

Their new comments wait for you. Nothing they've already posted is deleted, and they aren't banned.

Choose the duration

Pick 1, 3, 7, 14, 30, 60 or 90 days, or leave it open until you lift it.

Decide from history

Read their comments, the reason for their current standing, the names they've used and what's been done about them before, then decide.

The path

From the situation to the answer

  1. Open the viewer profile

    Review the comments and moderation history the tray still has.

  2. Choose Probation

    Give a reason and choose how long. Leave "Also hold their earlier comments?" ticked and the tray also holds anything it has seen from them in the last 30 days, within its usual limits. Whether the tray may start probation by itself is a separate choice in Settings.

  3. Let new comments arrive

    New video comments can be held automatically, subject to Pause, YouTube quota and recovery checks.

  4. Lift or let it expire

    End it early, or let a dated probation lift itself. An indefinite probation stays until you lift it.