Know who you're dealing with
Check a viewer's standing before you decide what one new remark means.
Feature
Every viewer has one standing: Trusted, Good standing, Probation or Banned.
A standing follows the same YouTube account through name changes, and you can change it yourself. The tray can also start Probation by itself, once a viewer's comments held on Auto reach the number you set. A timed probation ends by itself too. If more than one could apply, Banned wins, then Probation, then Trusted, then Good standing.
Probation
10 comments on 2 videos · 3 days in · 11 days left
This viewer is on probation.
The viewer standing ladder
Outcomes
Check a viewer's standing before you decide what one new remark means.
Put a viewer on Probation and the tray can hold their new video comments automatically, as long as its safety checks pass.
Mark a viewer Trusted and the tray skips name-pattern matching and automatic holds for them. You can still hold their comments yourself.
The path
Start from Viewers, or from one of their comments, and read the history the tray has.
Pick Trusted, Probation, or back to Good standing. Banning is separate: only the channel owner can do it, and it always asks you to confirm.
Add a reason, confirm the change and, for Probation, choose how long it lasts.
The standing stays with that YouTube account even if the name changes. A different account is a different viewer.
Built by a creator, for his own channel first
Hey friends, I'm Mike. My channel grew to 50,000 subscribers, and the comments grew well past 50,000 with it. No one creator can read every comment at that size. I valued the community that built up around my channel, but the volume and intensity of the comments were overwhelming.
When trolls started taking the time I wanted to spend with that community, I dusted off the toolkit and built The Litter Tray around the rules and restraint I wanted for my own audience. I want other creators to get set up in minutes, set the rules that matter to them, and make persistent trolls much harder to miss, so they can get back to making videos.
Mike