Tutorial
See what viewers said about a sponsor
What viewers said about a sponsor, in their own words, with the video and date.
Sentiment is paused while we ask YouTube for permission to offer it. This walkthrough shows how sponsor mentions work when it is on. The pictures are sketches, not screenshots.
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Step one
Name your sponsor
On the Sentiment page, under What people are saying about your sponsors, the channel owner adds a sponsor in two fields: their name, as you say it, and any other names they go by. Set-up asks about sponsors too, so yours may already be there.
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Step two
Names match word for word
A mention is a comment that contains the sponsor's name, or one of their other names, exactly. Capitals don't matter. Spelling does. Names you typed count straight away. Spellings the tray suggests wait on the sponsor's card until you choose Use this, and don't count until then. While you have only one sponsor, comments about "the sponsor" or "the sponsored segment" count for them too. Add a second sponsor and those stop counting for anyone.
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Step three
Mentions and quotes are different numbers
Every match counts as a mention. Quotes are stricter. A comment is only quoted once the AI has read it, and only if it's still public on YouTube, hasn't been held, and wasn't written by someone you've banned. Mentions found in your archive are counted as soon as they're found, and quoted once the AI has read them.
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Step four
The sponsor's own page
Each sponsor has a page of quotes: what your viewers said, in their own words. Every card quotes the comment as the tray stored it, with who said it, on which video and when, and links to it on YouTube. If the comment is no longer on YouTube, the link won't bring it back. Once the AI has read three or more mentions, a meter sums up how it's going.
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Step five
Both directions, one link apart
The page opens on the warm mentions, because those are the ones you'll want to show a sponsor. The viewers who weren't so keen are one link away. Both views quote the viewer's words exactly as the tray stored them. Nothing is paraphrased.
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Step six
What the score measures
The score on a quote is the AI's reading of how warm the comment is towards you and your community. It isn't a measure of what the viewer thinks of the sponsor. The page is there to show real comments, and the meter only sums them up. It covers all time, newest first. There's no export button.